Delivery Options
Delivery UK
Standard Delivery 2-5 Working days (£3.99) – If you select this option, parcels weighing less than 2kg will be sent with Royal Mail or Hermes and will require a signature.
International Shipping
Europe
Standard Delivery 7-10 working days (£4.99) will be sent with Royal Mail tracked and signed for.
USA & Canada
Fast delivery option 2-3 working days (£8.99) will be sent via courier usually UPS and will require a signature.
Standard Delivery 7-10 working days (£6.99) will be sent with Royal Mail tracked and signed for.
Returns
We only offer a refund or return on faulty products.
We do not offer a refund if you do not like the look or the taste of a product.
Please check all goods as soon as you have received them. You will have 7 days from the date of your receipt to return items.
Only items which are faulty or unopened will be eligible for a return of refund.
If a fault is discovered upon opening the product, please call our team on:
Tel: 01254 460017
or
Email: Returns@gorillavapour.co.uk
stating your order number and item.
Postage and packaging upon return of any item, will be at the responsibility of the purchaser, to this address:
EFizz, Office 29, Elizabeth House, Victoria Street, Manchester, M11 2NX.
Once you have returned your item, please allow 7 working days for inspection and response.